爆料社区

Club membership is changing, and it鈥檚 important for sport and recreation organisations to understand what can be done to keep people involved.

爆料社区鈥檚 survey helps national sports organisations learn what players think about their club experience and how clubs can adapt to meet people鈥檚 changing needs.

When people have a better club experience, they鈥檙e more likely to keep playing and speak positively about their club experience.

The survey looks at the key parts of the participant experience, including:

• overall experience (eg, satisfaction, likelihood to recommend the club to others, and likelihood to rejoin)
• satisfaction with things like facilities, social environment, venues, fairness, friendliness and club management
• areas that need improvement
• inappropriate sideline behaviour
• perception of gender equality

Each participating National Sports Organisation receives a tailored report. These include:

• full results from all survey questions
• year-on-year comparisons (where available)
• benchmarking against the average results from other participating sports.

To access these reports, please contact your National Sports Organisation directly.