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'!B}T_t)K1/O!>OF}|!0G>OFO9'ЄxB!B1!B_=8BҔK ! m”O0'җ=—ӥ)J_)KRӸ/u).oOС VO$( *  - "PowerPoint.Show.80BMicrosoft PowerPoint Presentation`/ 0DArialngsԖ0llHU40DWingdingsԖ0llHU40@ .  @n?" dd@  @@`` 0}"      !"#$%&'+*,-,R$d!6sT^IAz 0AA@8ʚ;$&ʚ;g40d0dj4 0ppp@ <4dddd8A10l$U4 <4dddd8c20l A9___PPT10 pp6?  %#Conflict Management and Resolution&Programme Management People Management''b& What is Conflict? Behaviour(s) by a person or group of people which inhibits or hinders goal attainment. Behaviour(s) by a person or group of people which interfere(s) with cohesion and relationships of the people affected. A dynamic process which evolves through a series of stages.Xn7xn7=nWw= ,What is Conflict Management and Resolution?--(^ The methods and processes that can be used to deal with conflict between people or groups. _n_ Types of ConflictIntra-individual conflict - conflict within a person Example: making the choice to attend practice or to go to a friend's birthday dinner Inter-individual conflict - conflict between people Examples include disagreement and/or emotional feelings of anger, fear, or resentment 5ZVZ4ZVZZZ% V%V   Types of Conflict (cont)Individual-group conflict - when an individual is in conflict with the group or when the group as a whole is in conflict with an individual  conflict between individuals and groups Example: if a team member is not pulling their weight towards team goals and the team (group) gets upset with the team member s actions JZZZ Types of Conflict (cont)Inter-group conflict - conflict between groups Example: if the  second team is not happy with the input or progress of the  first team and feel they should be upgraded to the first team s competition or level D1!  Causes of ConflictLate arrival at practices / games Arguing / fighting with team members Disobeying the coach Inappropriate behaviour both on and off the field of play Lack of consideration for the team  Interdependent plays i.e., the offence gets upset with the defence as they feel that the defence is not getting the ball to them and/or doing their job *UU! Causes of ConflictTeam members not giving their best towards set goals Team members slacking off in practices and/or games Differences in perceptions, attitudes, and values Other sources: personality, communication, external factors, incompatibility, power struggles& .others? *ZZ#3Positive Impacts of Conflict in a Team Environment44( Problems are identified and addressed Can increase team cohesion by motivating the team to overcome and achieve Can increase and arouse energy and enthusiasm levels 5Negative Impacts of Conflict in a Team Environment I66((  Lack of team cohesion Poor interpersonal relations Poor communication Poor on field performance Inability to practice well Inhibition of goal attainment +6Negative Impacts of Conflict in a Team Environment II77(u Hostile or aggressive feelings Decreased motivation and enthusiasm Absenteeism / non-attendance at practice / games  Methods to Manage Conflict(Non-attention/avoidance  ignoring the conflict whereby the conflict remains unresolved Suppression  represses conflict and reduces negative consequences in the short term but the cause remains the same and could flair up again in the future Resolution  antecedent conditions are eliminated and further conflict is unlikely HX--UI%Methods to Manage Conflict(^Lose-lose methods The conflict is avoided and is tried to be smoothed over creating a compromise Often ineffective offering a short term solution Repetition of the conflict is probable Win-lose methods When a coach uses an autocratic approach Does not deal with the original cause of the conflict Residual resentment and further conflict is likelyd('Methods to Manage Conflict(Win-win methods Provide an acceptable outcome for all people involved Sources of conflict are confronted and differences reconciled eliminating potential for reoccurrence The best method to manage conflict &Conflict Resolution OptionsjTeam policies and guidelines Team rules Creeds or a code of behaviour Team meetings / discussions Others? /     " $&(,  0` MMM̙` fy3` f.f̙` jg3mof` e MMMfff` Po` yyOOw]]f` MMMr~` NfD+f3>?" dd@,?dd@   @ ` n?" dd@   @@``PR    @ ` ` p>> "@(    6H4 " 4 T Click to edit Master title style! !$  044 "  4 RClick to edit Master text styles Second level Third level Fourth level Fifth level!     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Facilitators can ask coaches to provide examples of how they might use the particular techniques discussed in the slide.  H 4 0޽h ? 3380___PPT10.֊G0 }uD (  DX D C    au D S a 0  a Before showing this slides 7 - 8 facilitators can ask coaches to write a list of activities that may cause conflict within their team environment. The slide can then be shown discussing each point and those that the coaches raised.  H D 0޽h ? 3380___PPT10.ڊ0 p\(  \X \ C    a \ S a 0  a 2Facilitators can ask coaches for suggestions on how conflict may be avoided or managed within a team environment. What have coaches implemented in the past? What worked well and what did not? For coaches coaching in the Middle/Late Coaching and Early Teenage Coaching Communities parents could be a focus. $3<6 k  H \ 0޽h ? 3380___PPT10.ߊ0( 0  l(  l^ l S    a l c $t3a 0  a hThis slide is to ensure that coaches understand specifically what conflict management and resolution is. i H l 0޽h ? 3380___PPT10.Ԋ@,D 0 ~vt(  tX t C    av t S \:a 0  a In preparation for the discussion on causes of conflict, slides 4  6 will help coaches understand how conflict can be caused.H t 0޽h ? 3380___PPT10.Zm% 0 | (  |X | C    a | S +a 0  a " H | 0޽h ? 3380___PPT10.Z`Rx 0 ,(  ^  S    a  c $@a 0  a " H  0޽h ? 3380___PPT10.Z`Rx 0 ,(  ^  S    a  c $Fa 0  a " H  0޽h ? 3380___PPT10.ڊ.0 0>(  ^  S    a  c $La 0  a 4 Slides 9  11 discuss how conflict can impact on a team environment. Facilitators can have coaches write potential impacts of conflict based on the list of causes of conflict that they wrote for slides 7  8. 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